大型企業(yè)往往由于其龐大的管理體系，過時的方法以及過時的客戶界面模型常常在數(shù)字化轉(zhuǎn)型過程中面臨更大的障礙。例如，在零售領(lǐng)域，利用新興的客戶參與解決方案變得至關(guān)重要，企業(yè)品牌必須克服其基本挑戰(zhàn)，才能將一系列數(shù)字化流程的創(chuàng)新工具部署和實施。AOPEN憑借其最新的IOT邊緣計算解決方案，卓越的技術(shù)知識和廣泛的合作伙伴生態(tài)系統(tǒng)的產(chǎn)品來創(chuàng)造價值。
Larger organizations often face greater obstacles in their digital transformation journey, owing to deeply-rooted legacy systems, outdated methodologies, and archaic customer interface models. In the retail space, for instance, where capitalizing on emerging customer engagement solutions has become paramount, enterprise brands must overcome some of their fundamental challenges to deploying and implementing innovative tools that digitize a range of processes. Coming to the rescue with its portfolio of next-gen edge solutions, superior technology know-how, and extensive partner ecosystem is AOPEN.
“AOPEN計算主機和物聯(lián)網(wǎng)設(shè)備產(chǎn)品組合融合了物理和用戶數(shù)字體驗，為企業(yè)品牌提供了智能技術(shù)解決方案，實現(xiàn)了商業(yè)和工業(yè)領(lǐng)域的數(shù)字化轉(zhuǎn)型，” AOPEN美國區(qū)總經(jīng)理Aaron Pompey談到。AOPEN與合作伙伴生態(tài)系統(tǒng)（包括網(wǎng)絡(luò)運營商，實施專家和軟件開發(fā)人員）合作，幫助客戶兌現(xiàn)提供創(chuàng)新和強大的客戶體驗的承諾。
“The AOPEN portfolio of edge and IoT devices enable digital transformation across the commercial and industrial landscape by providing enterprise brands with intelligent technology solutions that blend physical and digital user experiences,” says Aaron Pompey, President of AOPEN Pan America. The company works with its partner ecosystem—comprising network operators, implementation experts, and software developers—to help its clients deliver on their promise of offering innovative and robust customer experience.
Aaron Pompey
建碁AOPEN（美國） 總經(jīng)理
AOPEN美國區(qū)包括三個核心產(chǎn)品部門：具有Google Chrome OS的商業(yè)產(chǎn)品部門，智能控制設(shè)備管理解決方案部門和工業(yè)PC產(chǎn)品部門。它的商業(yè)硬件解決方案包括專門定制的解決方案，例如Kiosk和交互式觸摸屏，可用于零售和酒店業(yè)的廣泛應(yīng)用。AOPEN還提供用于醫(yī)療設(shè)施和生產(chǎn)車間的工業(yè)級PC，以最大程度地減少人力工作并提高工作效率。
AOPEN Pan America includes three core business units—commercial products featuring Google Chrome OS, intelligent control device management solutions, and industrial PC models. Its portfolio of commercial hardware solutions includes specialized and customized solutions such as kiosks and interactive touchscreens for a wide range of applications across the retail and hospitality sectors. The company also offers industrial-grade PCs for use in medical facilities and production floors to minimize cumbersome manual labor and boost workflow efficiencies.
如今，AOPEN降低了前線工人面臨的普遍挑戰(zhàn)，尤其是側(cè)重于影響效率和客戶滿意度的因素。AOPEN評估得出以下關(guān)鍵因素：遺留系統(tǒng)的責(zé)任，員工使用該解決方案所花費的時間以及過時的技術(shù)導(dǎo)致的延遲。
Today, AOPEN mitigates the prevalent challenges faced by frontline workers, especially focused on factors that impact efficiency and customer satisfaction. The company assesses critical factors: the liability of legacy systems, the time spent by employees using the solution, and the latency caused by outdated technology.
"通過我們不斷擴展的功能和合作伙伴的幫助，AOPEN正在為一線員工部署越來越多的解決方案，以便企業(yè)品牌可以提供滿意的客戶體驗"
"With our expanding capabilities and partners, AOPEN is deploying more and more solutions for frontline workers, so that enterprise brands can offer seamless customer experiences"
AOPEN集成合作伙伴和技術(shù)顧問，為企業(yè)品牌開發(fā)支持一線員工的完美解決方案。
AOPEN consults with system integration partners and technology consultants to develop for enterprise brands the right solutions to support frontline workers.
從1990年代中期銷售計算機外圍設(shè)備到致力于開發(fā)和交付智能邊緣計算解決方案的世界級企業(yè)，AOPEN與不斷變化的客戶行為保持同步發(fā)展的能力推動了其動態(tài)增長。基于二十年的業(yè)務(wù)發(fā)展，AOPEN產(chǎn)品無縫集成了云、物聯(lián)網(wǎng)、人工智能和機器視覺技術(shù)。
The company’s ability to evolve in step with ever-changing customer behavior has spurred its dynamic growth, from selling computer peripherals in the mid-1990s to a world-class enterprise dedicated to developing and delivering smart edge solutions. Building upon two decades of business evolution, AOPEN offerings seamlessly integrate cloud, IoT, AI, and machine learning technologies.
展望未來，Aaron Pompey指出，零售和酒店等關(guān)鍵市場處于有利位置，可以為客戶提供結(jié)合在線和實體解決方案的全渠道體驗。AOPEN正在利用其在這些垂直市場上的知識以及在開發(fā)硬件解決方案方面的專業(yè)知識，來提供可改善日常活動的技術(shù)解決方案，例如快餐店和特色零售；還正在將那些工業(yè)和醫(yī)療領(lǐng)域的效率和安全性提高到新的水平。
Looking ahead, Pompey notes that key markets like retail and hospitality are well-positioned to offer customers an omnichannel experience that combines online and physical solutions. AOPEN is leveraging its knowledge of these vertical markets, as well as its expertise developing hardware solutions, to deliver technology solutions that improve everyday engagements like quick-service restaurants and specialty retail; it is also driving new levels of efficiency and safety in those industrial and medical spaces.
“通過我們不斷擴展的能力和合作伙伴的幫助，AOPEN正在為一線員工部署越來越多的解決方案，” Pompey談道，“以便企業(yè)品牌可以提供滿意的客戶體驗。”憑借其雄心勃勃的規(guī)劃，AOPEN正在引導(dǎo)那些大型組織實現(xiàn)卓越的運營和業(yè)務(wù)，并應(yīng)對日新月異的數(shù)字化轉(zhuǎn)型。
“With our expanding capabilities and partners, AOPEN is deploying more and more solutions for frontline workers,” says Pompey, “so that enterprise brands can offer seamless customer experiences.” With its ambitious roadmap, AOPEN is guiding those large organizations to operational and business excellence, navigating an ever-changing and rapid digital transformation.
